
Snapchat has rolled out an innovative feature known as My AI, which is powered by Chat GPT. However, given its recent introduction, many users are uncertain about its usage. A common concern among users is the malfunctioning of Snapchat’s My AI and how to rectify these issues. In this article, we will explore various remedies for the problem of “Why Don’t I Have My AI On Snapchat”.
Snapchat’s My AI chatbot is a recent addition, so if you’re experiencing difficulties, it’s crucial to ensure that your app is up-to-date and that you have a Snapchat Plus subscription. Another potential solution involves clearing excessive cached data. Let’s examine these solutions to understand why adding My AI on Snapchat might be problematic and how to resolve the issue.
Read also How To Change Snapchat AI Gender: Step-by-Step Guide.
Table of Contents
- What is My AI on Snapchat
- Why Don’t I Have My AI On Snapchat
- How to Fix Snapchat My AI Not Working Issue
- FAQs
What is My AI on Snapchat

Snapchat rolled out a fresh addition on February 27, 2022, known as Snapchat My AI. It’s essentially a chatbot driven by Chat GPT, designed to engage users in a manner similar to chatting with a regular Snapchat friend. This chatbot can offer dinner recipes, recommend birthday gifts, and more. Although there are numerous advantages to utilizing Snapchat’s My AI, users are advised against divulging sensitive personal details because of potential AI misuse. Nevertheless, Snapchat is actively dedicated to enhancing the feature’s quality by meticulously monitoring the information exchange.
Why Don’t I Have My AI On Snapchat
If you’re confused about the unavailability or malfunction of My AI on your Snapchat, several factors could be contributing to the problem. Below, we’ll outline the potential causes for Snapchat’s My AI not functioning as expected:
- No Snapchat Plus Subscription: Snapchat My AI is exclusively accessible to Snapchat Plus subscribers. If you can’t use My AI, it likely means you don’t have a Snapchat Plus subscription.
- Geographical Location: Since Snapchat My AI is relatively new and is being tested in specific areas, if you can’t access it, it might not be available in your location yet.
- Outdated Snapchat App: If you have a Snapchat Plus subscription but still can’t use My AI, it might be due to using an outdated version of the Snapchat app. Updating the app can often resolve the AI-related issues.
- Excess Cache Data: Sometimes, a surplus of cached data can lead to errors in app performance. If there’s too much cached data in your Snapchat, it could be the reason My AI isn’t working. Clearing this data from either Snapchat settings or your device settings can potentially fix the issue.
How to Resolve Snapchat My AI Not Working Issue

Step 1: Get a Snapchat Plus Subscription:
Snapchat My AI is exclusively available to Snapchat Plus subscribers. If you’re not seeing My AI on Snapchat, you might need to become a Snapchat Plus subscriber. Here’s how:
- Open Snapchat and go to your profile page.
- Access Snapchat settings and tap on “Snapchat+.”
- Choose the “Subscribe” option and select your plan (monthly or annually) to pay for the subscription.
Step 2: Update Snapchat App:
Make sure you’re using the latest version of Snapchat by updating it from the Play Store (Android) or the App Store (iOS). Since My AI is a recent feature, updating the app can often resolve related issues.
- Open your device’s app store (Play Store or App Store).
- Search for Snapchat and open the app’s page.
- Tap the “Update” button to ensure you have the latest version.
Step 3: Log Out and Log Back In:
Logging out of your Snapchat account and then logging back in can help resolve My AI issues. Follow these steps:
- Open Snapchat and go to your profile page.
- Access Snapchat settings and scroll to find the “Logout” option.
- After logging out, exit the app.
- Open Snapchat again, enter your credentials, and log back in. Check if My AI is now functioning properly.
Step 4: Restart the Snapchat App:
A simple restart of the Snapchat app might fix My AI issues. Close or force stop the app, wait a few seconds, and then reopen it to see if My AI is working as expected.
Step 5: Clear Cache:
If restarting the app doesn’t help, consider clearing the app’s cache. The process varies based on your device’s operating system:
- On an iPhone: Go to device settings, find “Snapchat,” and choose “Clear Cache.”
- On an Android device: Long-press the Snapchat app icon on the home screen or app drawer, tap the ‘i’ icon, go to ‘Storage & cache’ (or similar), and select ‘Clear cache.’
FAQs
Q1. Is My AI exclusive to Snapchat Plus?
At present, my AI is exclusively accessible to Snapchat Plus subscribers, although the Snapchat team has hinted at the possibility of introducing this feature to the standard version of Snapchat down the line.
Q2. How can I access My AI on Snapchat?
To utilize Snapchat’s My AI feature, you must first subscribe to Snapchat Plus. Start by opening your Snapchat app, go to your profile page, opt for Snapchat Plus, pick a subscription plan (monthly or annually), and finalize the payment procedure.
Q3. Why Don’t I Have My AI On Snapchat?
There could be various factors contributing to the absence of My AI on your Snapchat. A primary factor might be the absence of a Snapchat Plus subscription or the expiration of your existing subscription. Additional potential factors encompass the unavailability of the feature in your geographical area or the use of an outdated version of the Snapchat app.
Q4. Where can I find My Snapchat AI?
If you use Snapchat Plus, you can discover My AI on Snapchat by following these steps: open the app, swipe right to access your chats, and find My AI pinned near the top of your chat list. In case you’ve unpinned it, you can either scroll through your chats or utilize the search function to locate My AI.
Q5. Why is My AI Not Working?
There are several potential obstacles to adding My AI to your Snapchat. One major barrier could be the absence of a Snapchat Plus subscription. Furthermore, it’s possible that the feature is not yet accessible in your current geographical region. To address these issues, consider updating your Snapchat app to gain access to the latest My AI feature at no cost.
Q6. Why Don’t I Have an AI On Snapchat?
There are a few reasons why you might encounter difficulties adding My AI on Snapchat. Firstly, you may not have a Snapchat Plus subscription, which is a primary factor. Moreover, the availability of this feature in your geographical area could also be a limiting factor. To address these issues, consider updating your Snapchat app, as this may grant you access to the latest My AI feature without any additional cost.
Q7. Why Don’t I Have an AI?
There could be several obstacles preventing you from including My AI on your Snapchat. One primary obstacle could be the absence of a Snapchat Plus subscription. Furthermore, it’s possible that the feature hasn’t been rolled out in your current geographical area. To address this, consider updating your Snapchat application to gain free access to the newest My AI feature.